Shipping & Returns
Most of our parts are hand crafted to your specifications, but we understand that things happen. While we do not accept return on custom order(s), we do offer a 14 day (from date of purchase) return of the item if it is of faulty workmanship. All other returns will be subject to a 20% restocking fee. Shipping charges shall be paid by the customer in the return of the goods to SC concepts. SC concepts will pay for the shipping back to the customer only if due to faulty workmanship or error in the order fulfillment by SC concepts.
Before an item is returned please email us first at Sales.firstname.lastname@example.org:
Original invoice must accompany the returned goods in the unopened original package.
We recommend you insure the package, as we cannot be responsible for merchandise that is lost in the mail. Sorry we cannot refund the cost of shipping.